Promise Technology Pegasus3 R4 User Manual

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Promise Technology Pegasus3 R4/R6/R8
Physical Drive Problems
Physical drive troubleshooting includes:
• “Diagnosis using the Pegasus Utility”
• “Locating a Physical Drive”
• “Replacing a Physical Drive”
• “Physical Drive Warning Message”
Physical drives are the foundation of data storage. A physical drive problem can affect your entire RAID
system.
Diagnosis using the Pegasus Utility
In the Pegasus Utility, when a yellow ! icon or a red X icon appears beside a physical drive,
check the drive’s operational status:
1. Click the PhysicalDriveicon.
2. Mouse-over and click the physical drive you want then click the Viewbutton.
Look under Operational Status for the condition of the physical drive.
• Ofine– Check the drive for:
• PFACondition– Caused by a bad block or sector. See Note 1 below.
• StaleCondition– Caused by obsolete array information on the physical drive. See Note 2
below.
• DriveFailedorDead– The physical drive cannot be repaired. You must replace the failed
drive.
Note1:Clear the error condition. Then the physical drive is available. See “Clearing a Stale or a PFA
Condition” on page 104.
Note2:Identify the disk array to which the physical drive belongs. Then delete the disk array. If the
error condition remains on the physical drive, clear the error condition.

Promise Technology Pegasus3 R4 Specifications

General

Internal	No
Chassis type	Tower
Cooling type	Active
Device class	Small & Medium Business
Fan diameter	92 mm
Certification	CB, UL, cUL, TUV , BSMI, SPRING, BIS FCC, CE-EMC, VCCI, BSMI, RCM KCC
Product color	Black
LED indicators	Yes
Number of fans	1 fan(s)
Airflow (imperial)	70 cfm
Management platform	Pegasus Utility
Cable lock slot type	Kensington
RAID levels	0, 1, 1E, 5, 6, 10
Data transfer rate	40 Gbit/s
Storage drive size	3.5 \
Storage drive capacity	4000 GB
Storage drive interface	Serial ATA
Installed storage drive type	HDD
Supported storage drive types	HDD & SSD
Total installed storage capacity	16 TB
Maximum supported storage capacity	- TB
Number of storage drives installed	4
AC input voltage	100-230 V
AC input frequency	50 - 60 Hz
Number of power supply units	1
Power supply unit (PSU) capacity	250 W
Thunderbolt version	3
Thunderbolt ports quantity	2
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 95 %
Cables included	AC, Thunderbolt

Weight and Dimensions

Depth	188 mm
Width	248 mm
Height	195 mm
Weight	6800 g