Chapter 7: Encryption Key Management
Scalar Key Manager Functions Available on the Library
Quantum Scalar i40 and Scalar i80 User’s Guide 203
• CRC Check Failed— Error. The CRC data does not match the key or
key metadata. The export file is corrupt. Suggested solution: Try to
import the same file again. If this fails, export the key(s) for the
listed tape cartridge(s) again, and then perform the import
operation again.
• Import To Primary/Secondary Server Failed — Error. The key
import to the stated server failed (probably due to a network or
other connection issue). If the key failed to import to the secondary
server, it may have been imported successfully to the primary server.
Suggested solution:
Check network connections and perform the
import operation again.
• Key Metadata Update Failed (but key data was imported
successfully)
— Warning. The key was imported, but the metadata
update failed. You can access the key, but you cannot export it until
it is actually used in an encryption operation on the library.
Suggested solution: Use the key to read (decrypt) a tape. This
marks the key as “used” and updates the metadata, which will allow
you to export the key.
This log is only available if you are running SKM and have encryption key
management licensed on the library (see
Adding or Upgrading
Licensable Features on page 69).
The log file is cleared and created new for each import operation so that
it shows only the key corruptions and import failures that occurred
during the latest encryption key import attempt.
For more information about library logs, see SKM Encryption Key Import
Warning Log (with EKM License) on page 219.
The path to open the appropriate screen is as follows:
• From the Web client, select Reports > Log Viewer.