Manual No. 016-3001-015 Rev. C 283
Wireless Status Screen
Touch the wireless status symbol displayed on the Viper Pro main screen to display the Wireless Status
screen.
The Wireless Status screen displays information based on the tab selected on the right side of the screen. For
details on the information displayed on each tab, refer to the following sections.
Site Information Tab
Displays information from the Slingshot site.
Remote Service Tab
The Remote Service feature allows a service technician to view and control a Viper Pro field computer in the
field from his or her service location and assist the machine operator diagnose or troubleshoot the system.
Note: The service technician will be able to determine whether a remote service session is necessary to
assist with any issues encountered with the Viper Pro field computer. Contact a local Raven dealer
or technical service provider before starting the remote service feature.
To begin a remote service session:
Note: The remote service feature must be enabled when the field computer is registered for Slingshot
services. Contact a local Slingshot dealer for additional assistance.
1. Touch the Wireless Status icon on the Viper Pro main screen and select the Remote Service tab.
2. Touch the “Enable Remote Service” button. Have the code displayed on the screen available when
contacting a local Raven dealer for support.
3. Read the code to the technician to allow them to view and control the Viper Pro system.
The Site Information tab
displays information
presented by the secure
server connection
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