Ricoh CH-C1 - RTB 51: Manual Correction: SC819

Technical Bulletin PAGE: 1/1
Model: CH-C1
Date: 18-Nov-13
No.: RD135051
There is no description of SC819 in the field service manual.
Please add the following table in your field service manual in the section:
5. Troubleshooting > Service Call 816-899
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC819
D
Fatal kernel error
Due to a control error, a RAM overflow occurred during system processing. One
of the following messages was displayed on the operation panel.
0x5032
HAIC-P2 error
0x5245
Link-up fail
0x5355
L2 Status Time Out
0x696e
gwinit died
0x766d
Vm_pageout: VM is full
554C
USB loader defect
Other
• System program defective
• Controller board defective
• Optional board defective
• Replace controller firmware
Subject: Manual Correction: SC819
Prepared by: Chihiro Shimaji
From: 1st MFP Tech Service Sec., MFP Tech Service Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Product Safety
Part information
Electrical
Transmit/receive
Other ( )
Action required
Service manual revision
Retrofit information
Tier 2