Technical Bulletin PAGE: 1/6
Reissued:11-Mar-14
RTB Reissue
The items in bold italics were corrected or added.
Subject: SC501-13 (1st Tray Lower Limit Error)
Prepared by: Takeshi Toriumi
From: 1st Tech Service Sect. MFP/P Tech Service Dept.
Mechanical
Paper path
Product Safety
Electrical
Transmit/receive
Other ( )
Service manual revision
Retrofit information
Tier 2
SYMPTOM
SC501-13 (1st Tray Lower Limit Error) may occur.
CAUSE
The tandem tray bottom plate [A] is not attached in the correct orientation (see the photo below).
As a result, the machine cannot detect the bottom plate in the correct position.
SOLUTION
Production line:
A visual inspection was added to the production line to ensure that the plate is attached in the
correct orientation.
Cut-in S/N: