Ricoh CH-C1 - RTB 76 a: SC501-13

Technical Bulletin PAGE: 1/6
Reissued:11-Mar-14
Model: Model CH-C1
Date: 12-Feb-14
No.: RD135076a
RTB Reissue
The items in bold italics were corrected or added.
Subject: SC501-13 (1st Tray Lower Limit Error)
Prepared by: Takeshi Toriumi
From: 1st Tech Service Sect. MFP/P Tech Service Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Product Safety
Part information
Electrical
Transmit/receive
Other ( )
Action required
Service manual revision
Retrofit information
Tier 2
SYMPTOM
SC501-13 (1st Tray Lower Limit Error) may occur.
CAUSE
The tandem tray bottom plate [A] is not attached in the correct orientation (see the photo below).
As a result, the machine cannot detect the bottom plate in the correct position.
SOLUTION
Production line:
A visual inspection was added to the production line to ensure that the plate is attached in the
correct orientation.
Cut-in S/N:
Model
S/N
Model
S/N
D135-17
E234C100001
D136-17
E244C100001
D135-21
E234C120001
D136-21
E244C120001
D135-27
E234C130001
D136-27
E244C130001
D135-29
E234C150001
D136-29
E244C250001
Horizontal Line
Gap
[A]