SERVICE CALL ERRORS
SM 4-11 J001/J003
Trouble-
shooting
No Input Signal from the Horizontal Encoder 996 A
No input signal from the
horizontal encoder was detected
during operation of the
horizontal motor.
• Horizontal encoder defective
• Horizontal encoder sensor defective.
• Send the printer to the National
Reclamation Center.
Input Signal from the Horizontal Encoder Abnormal 997 A
When the carriage moved to the
right, the carriage did not stop at
the HP. Or, the carriage scan
check failed.
• Horizontal encoder defective
• Horizontal encoder sensor defective.
• Send the printer to the National
Reclamation Center.
Maintenance Motor Out of HP 999 A
The maintenance motor HP
sensor failed to detect the motor
at the home position.
• Maintenance motor on the maintenance
unit defective
• Maintenance motor HP sensor defective
• Replace the maintenance unit