SERVICE CALL ERRORS
J001/J003 4-10 SM
4.3.3 SC ERROR CODE TABLE
The SC codes for this printer is shown by the printer driver on the PC screen in the
format “ERR***”. Where “***” is one of the three-digit codes shown in the tables
below.
Print the Test Print if you want to see the 5 most recent SC codes generated by the
printer.
USB Chip Read Error 950 A
A USB chip read error occurred
at power on.
• Control board defective.
• Send the printer to the National
Reclamation Center.
No Definition Assigned to USB Chip 951 A
The USB chip definition is
missing.
• Control board defective.
• Send the printer to the National
Reclamation Center.
EEPROM Write Error 973 A
An EEPROM write error was
detected at power on, or during
a print job.
• EEPROM on the control board defective.
• Send the printer to the National
Reclamation Center.
Waste Tank Full Sensor Defective 990 A
The waste ink tank full sensor (a
photosensor) on the corner of
the waste tank is not operating.
• Waste ink tank sensor on the corner of
the ink waste tank is defective.
• Replace the waste ink tank.
Waste Tank Full Error 992 A
At power on, the printer detected
that the waste tank was full.
• Check the waste tank full sensor
connection.
• Replace the ink full waste tank.
Charge Leak 993 A
At power on or during a print job,
a leak detection signal was
detected. The signal was
triggered by the accumulation of
condensation or ink spillage onto
the transport belt.
• Clean the transport belt.
• Replace the high voltage power supply
unit.
Vertical Motor Error 994 B
The vertical encoder input signal
was judged to be abnormal
when the vertical motor was
operating.
• Send the printer to the National
Reclamation Center.
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