CLEANING THE PRINT HEADS
J001/J003 4-24 SM
Cleaning Cycle 2
Important: Cleaning Cycle 2 uses a lot of ink. Do Cleaning Cycle 1 at least 3 times
before you do Cleaning Cycle 2.
1. On the “Maintenance” sheet of the Printer Properties window, click “Clean Print
Heads (Full)”.
2. Click the checkbox for the color of the print head that needs cleaning. Click
each checkbox to clean all the print heads.
3. Click the “Next” button.
4. At the printer, make sure that the “Envelope Selector” is at the front position
5. Click and select “Clean print heads (full)”. Then click the [Next] button.
Important: Wait for cleaning to finish. Never do any other operation at the time
of cleaning.
6. Click and select “Print nozzle blockage” check test pattern when the next dialog
box shows that full cleaning has finished.
7. Click the “Finish” button to print the test pattern.
If Cleaning Cycle 2 Does Not Solve the Problem...
1. Let the printer stay unused overnight.
2. In the morning, open the printer driver Properties Window
3. Click the “Maintenance” tab. Then click “Nozzle Blockage Check”.
4. Do the instructions at the prompt. Make sure that A4 or LTR size paper is
loaded in the printer. Then click the [Next] button.
5. Read the prompt when the next dialog shows. Then click the [Next] button.
6. Click the [Finish] button. Then check the results of the test pattern.
7. Call for service if the test pattern is still not correct.
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