GENERAL TROUBLESHOOTING
J001/J003 4-20 SM
Ink Out
LED Color Action
Power GREEN On.
LED
Display
YMCK RED On.
Cause: One or more of the Print cartridges is out of ink.
Solution:
Be sure to confirm on the printer operation panel
Print cartridge(s) have run
out. Replace the empty
Print cartridge.
Cartridge Not Set
LED Color Action
Power GREEN On
LED
Display
YMCK RED On
Cause: A cartridge is missing or has not been installed correctly.
Solution:
On the operation panel, confirm which LED is on. Open the
Print cartridge
compartment and install the missing cartridge. If the cartridge is not missing,
remove it and install it again. Switch the printer off then on to restore normal
operation.
Temperature Out of Range
Recoverable
LED Color Action
Power GREEN Flashes every 1 s.
Not Recoverable
LED Color Action
Power GREEN Flashes every 1 s.
LED
Display
Paper RED Flashes every 1 s.
Cause 1:
Recoverable. The print heads have overheated and the printer can no longer
operate.
Solution 1:
Allow the printer to cool. Once the print heads have cooled, printing will
resume.
Cause 2:
Recoverable. The print heads are below the operating temperature. This may
occur if the printer has been moved from a cold location to a warm location.
Solution 2:
Allow the printer to warm up at least one hour before you try to use the
printer.
Cause 3: Not Recoverable. The print heads have malfunctioned.
Solution 3: Call for service.
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