CLINITEK Status+ Analyzer Operator’s Guide 65
Troubleshooting
5 Troubleshooting
If an operational or analyzer problem occurs, in most cases, an error
number with an explanation of the problem displays on the
Select Ready screen. If a problem persists, write down the error
number that displays and contact your local technical support
providerfor assistance.
If you think a Siemens urinalysis strip or an hCG cassette is causing the
problem, see its product insert for troubleshooting information.
After an error occurs, if you power off the analyzer, be sure to retest
the sample that was in progress. When you power on the analyzer,
restart the test.
Error Messages
Error messages display to help you when the CLINITEK Status+ analyzer
detects an issue that needs your attention. The type of error message
depends on the importance of the problem and the mode in which you
use the analyzer. The error messages include the following types:
• Errors that disable the analyzer
• Errors that require correction
• Advisory error messages
• Results alerts
Note For a list of errors and advisory messages and how to correct
them, see Errors and Advisory Messages‚ page 66.
Errors That Require Correction
Certain errors must be corrected to enable testing. These errors do not
prevent you from using other analyzer functions. An error message
displays with a corrective action. Perform the corrective action to
enable testing.
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