CLINITEK Status+ Analyzer Operator’s Guide 77
Troubleshooting
For technical support provider or distributor contact information, see
Appendix B, Support Information, When to Contact Technical Support‚
page 131.
Customer Support
For customer support, contact your local technical support provider or
distributor. For contact information, see Appendix B, Support
Information, When to Contact Technical Support‚ page 131.
Problem List
Complete the following form. Have it ready when you speak to your
local technical support provider or distributor.
ClinitekStatus+ Analyzer Problem List
Serial Number _____________________________
Installation Date ___________________________
Software Version __________________________
YES NO
1. Have you reviewed the error messages on pages
67-73?
2. Record any error messages that display.
________________________________________
________________________________________
________________________________________
3. Does the test table move out to the “load” position
when the analyzer is first turned on?
4. If Question #3 is NO, then answer the following
questions:
• Is the power cord connected to a live electrical
outlet, into the transformer, and then into the
analyzer?
• If using batteries, are they fully charged and
correctly placed in the analyzer?