CLINITEK Status+ Analyzer Operator’s Guide 73
Troubleshooting
E67 or
E68
Sampling Error A sample flow issue with the
cassette test might have been
detected. One or more test indicator
lines might be missing or
indiscernible from the background,
or you applied insufficient or excess
sample to the cassette. Ensure you
correctly fill the pipette and dispense
the correct volume of sample into
the well of the cassette (see Section
2, Operations, Running a Cassette
Quick Test‚ page 36).
If the error occurs with a highly
colored or visibly bloody or viscous
sample, collect a fresh sample and
repeat the test.
If the error occurs with quality
control testing, consider using a
different control solution product.
E69 Strip quality
problem
When the analyzer performed a
quality check, the strip quality failed.
The quality check detects whether
the strip was compromised due to
humidity exposure. Also, some
commercially available quality
controls and patient samples that
are highly pigmented or have very
high leukocyte levels might falsely
cause this error.
1. Remove the defective strip and
discard.
2. Repeat the test with a fresh strip
that meets the quality
requirements.
Error
Code
Error Message Action
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