Tally Dascom 2600 - Print Quality Problems and Solutions

Tally Dascom 2600 2610
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6.3.6 Print Quality Problems and Solutions
Problem Solution
Printing is too light or too dark.
• Make sure that the ribbon cartridge is properly installed and
that the ribbon feeds smoothly.
• Replace the ribbon if necessary.
• Make sure that the print gap lever is set for the thickness of
your paper.
Smears and stains appear on the
page.
• Make sure that the print gap lever is set for the thickness of
your paper.
• Check for ribbon wear. Replace the ribbon if necessary.
• Check whether the tip of the print head is dirty. Clean the
head with a soft cloth if necessary.
• The print head may need to be replaced.
Printing is erratic or the wrong
characters are printed. Many “?”
or unexpected characters are
printed.
• Make sure that the interface cable is securely connected to
both the printer and computer.
• Make sure that the printer driver selected in your software is
the same as the emulation selected on the printer.
• Check the length of the interface cable. (Maximum Parallel &
USB: 2 meters, Serial: 15 meters)
• Try another interface cable.
The page is blank.
• Make sure that the ribbon cartridge is properly installed.
• Make sure the gap lever is set correctly.
The top margin is wrong.
• Check the application top margin setting.
• Adjust the Top Margin setting in Page Setup menu if
necessary.
Lines are double spaced instead
of single spaced.
• Change the Auto LF setting in the System Setup menu to No.
The printer overprints on the
same line.
• Change the Auto CR setting in the System Setup menu to No.
The next print line starts where
the previous line ended instead
of at the left margin.
• Change the Auto CR setting in the System Setup menu to
Yes.