TopAccess Error Messages 323
00B0-00B5
00C0-00C4
00D0-00D2
Signal Error or Line Condition Error Retry communications. Frequent failures
may indicate a phone line problem. If pos-
sible, move the unit to another line and try
your communications again.
00E8
HDD error Retry communications. If the error still
occurs, contact your service representa-
tive.
00F0
Software failure Retry communications. If the error still
occurs, contact your service representa-
tive.
00F1
Hardware noise Retry communications. If the error still
occurs, contact your service representa-
tive.
1C10
System access abnormality Turn the power OFF and then back ON.
Perform the job in error again. If the error
still occurs, contact your service represen-
tative.
1C11
Insufficient memory When there are running jobs, perform the
job in error again after the completion of
the running jobs. If the error still occurs,
turn the power OFF and then back ON,
and perform the job again.
1C12
Message reception error Turn the power OFF and then back ON.
Perform the job in error again.
1C13
Message transmission error Turn the power OFF and then back ON.
Perform the job in error again.
1C14
Invalid parameter When a template is used, form the tem-
plate again. If the error still occurs, turn
the power OFF and then back ON, and
perform the job again.
1C15
Exceeding file capacity Ask your administrator to change the
“Fragment Page Size” setting for the Inter-
net Fax setting, or reduce the number of
pages and perform the job again.
1C20
System management module access
abnormality
Turn the power OFF and then back ON.
Perform the job in error again. If the
recovery is still not completed, contact
your service representative.
1C21-1C22
Job control module access abnormality Turn the power OFF and then back ON.
Perform the job in error again. If the
recovery is still not completed, contact
your service representative.
1C30-1C33
Disk access error When there are running jobs, perform the
job in error again after the completion of
the running jobs. If the error still occurs,
turn the power OFF and then back ON,
and perform the job again.
Error Code Cause Corrective Action