Problem: Humidity measurement options are not available
Possible cause: Solution:
Temperature only probe in use (HMP371 or
HMP373)
HMP371 and HMP373 probes can be ordered as
temperature only versions that do not have
humidity measurement available for use.
If you do not know if the HMP371 or HMP373
probe you are using is a T-only version, see
instructions on checking the version from the
configuration code on the product label:
Temperature only probe option (HMP371 and
HMP373) (page 63).
Problem: PIN code prevents opening transmitter local display menus
Possible cause: Solution:
PIN code required Access to transmitter local display menus can be
restricted by taking a PIN code into use. For
instructions on unlocking the display menus
with the PIN code, see Local display PIN code
(page 96).
Problem: Transmitter local display interface has wrong language selected
Possible cause: Solution:
Local display configuration mistake If the transmitter local display interface has been
set to a wrong language, you can access the
language selection menu with the following
button presses:
1. Press and hold Back to return to the home
view.
2. Press Select 3 times to open the Display
menu.
3. Press Down once to move to the language
selection menu item.
4. Press Select to open the language
selections.
5. Move to the correct language with the Up
and Down buttons, and start using the
language by pressing Select.
Problem: Cannot locate Insight PC software configuration options
Possible cause: Solution:
Chapter 12 – Troubleshooting
129
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