Troubleshooting
TVM Series Installation and Operation Handbook 213
Copyright © 2008, Harris Corporation
Table 7-1. TVM Series: Problems, Causes, and Solutions
Problem/Symptom Possible Cause Solution or Explanation
Picture width not correct The aspect ratio is not set
correctly.
Change aspect ratio in the setup
menu.
Input switches by itself The router control is on. Turn off router control in the setup
menu.
No communications on remote
(RCU) port
The baud rate is not correct. Select the proper RCU baud rate.
The IP address is incorrect. Provide the correct IP address in
setup menu.
No communications on
Ethernet port
Incorrect Ethernet cable. For a direct connection, use a
crossover cable. For a network
connection, use a standard
Ethernet cable.
If the problem still exists after troubleshooting the TVM, see Section 1, “Service
Support,” for further instructions.
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