Recommended solutionPossible causeFault code
Power Off/On the machine.Paper curl (decurler faults)010 362, 010 363, 010 364,
010 365 If error persists, contact the
Customer Support Center.
Power Off/On the machine.The Fuser Belt Out sensor did
not change state within one
010 366
If error persists, contact the
Customer Support Center.
second after the Fuser Motor
is energized
Power Off/On the machine.Sensor failure010 367
010 368 If error persists, contact the
Customer Support Center.
Power Off/On the machine.Pressure Roll fan error010 381
010 382 If error persists, contact the
Customer Support Center.
Power Off/On the machine.Fuser Web fault010 400
If error persists, contact the
Customer Support Center.
Power Off/On the machine.Fuser Belt fault010 406
If the error persists, consult
your trained Xerox Productivity
Plus (XPP) representative; this
person is also known as the
Technical Key Operator (TKO).
If error persists, contact the
Customer Support Center.
Power Off/On the machine.Pressure Roll fault010 407
If the error persists, consult
your trained Xerox Productivity
Plus (XPP) representative; this
person is also known as the
Technical Key Operator (TKO).
If error persists, contact the
Customer Support Center.
Power Off/On the machine.Sheet Life limit occurred010 408
If the error persists, consult
your trained Xerox Productivity
Plus (XPP) representative; this
person is also known as the
Technical Key Operator (TKO).
If error persists, contact the
Customer Support Center.
10-25
Xerox
®
Color 800/1000 Press
User Guide
Problem solving
(continued)