Xerox Color 800 User Manual

Recommended solutionPossible causeFault code
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Machine Drum Motor faults042 310, 042 311, 042 312,
042 313, 042 314, 042 315,
042 316, 042 317, 042 318,
042 319, 042 321, 042 322,
042 323, 042 324, 042 325,
042 326, 042 327, 042 328,
042 329, 042 330, 042 331,
042 332, 042 333, 042 334
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Transfer Belt Drive Motor error042 335
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Belt position failure042 336
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Belt Edge Sensor error042 337
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Broken Fan fault codes042 338, 042 339, 042 340,
042 341, 042 342, 042 343,
042 344, 042 347, 042 348,
042 349, 042 350, 042 351,
042 352, 042 353, 042 354,
042 355, 042 356, 042 357,
042 358, 042 359, 042 360,
042 361, 042 362, 042 363,
042 364, 042 365, 042 366,
042 367, 042 368, 042 369,
042 370, 042 371, 042 372,
042 373, 042 374, 042 375,
042 376, 042 377, 042 378,
042 379, 042 380, 042 381
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Drum Encoder signal errors042 382, 042 383, 042 384,
042 385, 042 386, 042 387,
Power Off/On the machine.
If the error persists, consult
your trained Xerox Productivity
Plus (XPP) representative; this
person is also known as the
Technical Key Operator (TKO).
If error persists, contact the
Customer Support Center.
Various machine faults042 400, 042 401, 042 402,
042 403, 042 404, 042 405,
042 406, 042 407, 042 408,
042 409, 042 410
10-29
Xerox
®
Color 800/1000 Press
User Guide
Problem solving
(continued)

Xerox Color 800 Specifications

General

Brand	Xerox
Model	Color 800
Category	Copier
Language	English