Recommended solutionPossible causeFault code
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Environment Temperature
measurement error
094 606
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Environment Humidity
measurement error
094 607
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Engine Existence Switch
Mismatch fault
094 910
094 911
Replace empty Dry ink/toner
Cartridge.
Power Off/On the machine.
Detected “Out of Dry
ink/toner”
094 930, 094 931, 094 932,
094 933, 094 934, 094 935
Close the Dispense Cover.Toner/dry ink door is open094 936
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Communication problem102 313
Power Off/On the machine.Detected the User Interface
power was turned Off
102 316
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Communication failure121 310
121 311
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
EPSV fault121 333, 121 334, 121 335,
121 336
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
RAM failure124 310
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
An error in the Non-Volatile
Memory area
124 311
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
System Logic error124 312
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
There is a problem with a USB
flash drive that is installed in a
USB port on the PC UI.
124 313
124 314
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Inconsistency with the Billing
Counter
124 315
Xerox
®
Color 800/1000 Press
10-44
User Guide
Problem solving
(continued)