Xerox Phaser 3140 Service Manual

Phaser 3140/3155/3160 Printer Service Manual 5-29
Print-Quality Troubleshooting
Blank Page (2)
The entire image area is blank. One or several blank pages are printed, or when the
printer is turned On, several blank pages are printed. Charge voltage from the
Power Supply Board to the Print Cartridge is not available due to damaged or dirty
contacts, or the Pick Up Solenoid has failed.
Initial Actions
• Check the connections between the Controller Board, the Power Supply Board,
and the Print Cartridge.
• Ensure there is no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Controller Board, PL1.0.2
■ Print Cartridge, PL1.0.12
■ Pick Up Solenoid, PL6.0.18
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Clean the contacts on the Print
Cartridge and inside of the printer.
Does the error still occur?
Replace the
Print Cartridge.
If the error
persists, go to
step 2.
Complete.
2 Check the Pick Up Solenoid
operation.
Does the solenoid operate correctly?
Go to Step 3. Replace the
Pick Up
Solenoid
(page 8-61).
3 Reseat the Controller Board
connections.
Does the error still occur?
Replace the
Controller
Board
(page 8-51).
Complete.
Multiple Blank Prints
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Xerox Phaser 3140 Specifications

General

Color	No
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	10 s
Print speed (black, normal quality, A4/US Letter)	18 ppm
Internal memory	8 MB
Maximum internal memory	- MB
Sound power level (standby)	26 dB
Sound pressure level (printing)	50 dB
Total input capacity	250 sheets
Total output capacity	80 sheets
Maximum duty cycle	10000 pages per month
Page description languages	GDI
Maximum print size	210 x 297 mm
Media weight (tray 1)	60 - 163 gsm
Paper tray media types	Plain paper
ISO A-series sizes (A0...A9)	A4, A5
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Mac compatibility	Yes
Custom media sizes	76 x 127 - 216 x 356 mm
Compatible operating systems	Windows 2000/XP/2003, Vista, Mac OS
Power consumption (standby)	60 W
Power consumption (printing)	360 W
Display	-
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Dimensions (WxDxH)	360 x 389 x 230 mm