3-10 Phaser 3140/3155/3160 Printer Service Manual
Error Messages and Codes
Paper Jam 1
A Jam 1 occurs when the jam is located in front of or inside of the Fuser, or the
media is stuck at the Exit Roller in the Fuser just after passing through the Feed
Actuator.
Initial Actions
• Check the paper path for obstructions or debris.
• Cycle printer power.
• If the problem persists, refer to the following procedure.
7 Check the Pick Up Roller for damage
or debris.
Is the Pick Up Roller damaged?
Clean or
replace the Pick
Up Roller
Assembly
(page 8-9). If
the problem
persists, go to
step 8.
Go to step 8.
8 Check the Feed Actuator for
damage.
Is the Feed Actuator damaged?
Replace the
Feed Actuator
(page 8-40). If
the problem
persists, go to
step 9.
Go to step 9.
9 Replace the Power Supply Board
(page 8-54).
Complete.
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No
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