Xerox Phaser 3140 Service Manual

Phaser 3140/3155/3160 Printer Service Manual 5-11
Print-Quality Troubleshooting
Black Print
The entire image is black. Charge voltage from the Power Supply Board to the Print
Cartridge is not available due to damaged or dirty contacts.
Initial Actions
• Check the connection between the Controller Board and Power Supply Board.
• Check the connection between the Power Supply Board and Print Cartridge.
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Print Cartridge.
Is the Print Cartridge empty?
Replace the
Print Cartridge
(page 8-6).
Go to step 2.
2 Check Toner Save mode.
Is Toner Save mode enabled?
Go to step 3. Disable Toner
Save mode.
3 Check the ambient temperature.
Is the ambient temperature below
10° C?
Relocate the
printer.
Go to step 4.
4 Check the interior for toner spills.
Is there toner spilled inside?
Clean the
inside of the
printer.
Go to step 5.
5 Check the Power Supply Board
installation. Reseat the connectors if
necessary.
Does the image quality improve?
Complete. Replace the
Power Supply
Board
(page 8-54).
Troubleshooting Reference Table
Applicable Parts Example Print
■ Controller Board, PL1.0.2
■ Power Supply Board, PL1.0.1
■ Laser Unit, PL6.0.79
Black Print
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Xerox Phaser 3140 Specifications

General

Color	No
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	10 s
Print speed (black, normal quality, A4/US Letter)	18 ppm
Internal memory	8 MB
Maximum internal memory	- MB
Sound power level (standby)	26 dB
Sound pressure level (printing)	50 dB
Total input capacity	250 sheets
Total output capacity	80 sheets
Maximum duty cycle	10000 pages per month
Page description languages	GDI
Maximum print size	210 x 297 mm
Media weight (tray 1)	60 - 163 gsm
Paper tray media types	Plain paper
ISO A-series sizes (A0...A9)	A4, A5
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Mac compatibility	Yes
Custom media sizes	76 x 127 - 216 x 356 mm
Compatible operating systems	Windows 2000/XP/2003, Vista, Mac OS
Power consumption (standby)	60 W
Power consumption (printing)	360 W
Display	-
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Dimensions (WxDxH)	360 x 389 x 230 mm