Phaser 3140/3155/3160 Printer Service Manual 3-21
Error Messages and Codes
Fuser Errors
Paper Rolled in the Fuser
There are repeated media jams in the Fuser. When this error occurs the red Error
LED is On.
Allow the Fuser to cool before beginning the repair.
Initial Actions
•Check the media.
• Clean the Fuser’s Pressure Roller and Heat Roller.
• Check the Fuser gear.
• If the problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Fuser, PL9.0
■ Drive Assembly, PL7.0 (3140)
Drive Assembly, PL7.1 (3155 and
3160)
■ Map 6 - Motor, Solenoids, and Fan
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat the Fuser connections.
Does the error still occur?
Go to step 2. Complete.
2 Check the Fuser for contamination.
Is the Fuser dirty?
Remove
(page 8-11),
disassemble,
and clean the
Fuser.
Go to step 3.
3 Check the guide claws for damage?
Are the guide claws damaged?
If possible,
repair the guide
claws.
Go to step 4.
4 Replace the Fuser.
Does the problem persist?
Replace the
Drive Assembly
(page 8-35).
Complete.
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