Xerox Phaser 3140

3-14 Phaser 3140/3155/3160 Printer Service Manual
Error Messages and Codes
Tray and Media Problems
Paper Tray Empty Indication with Paper in Tray
The Status LED indicates the Paper Tray is empty but the Paper Tray has paper
loaded.
Applicable Error Message
The red Error LED is On.
Initial Actions
• Check the sensor actuator for damage or obstructions.
• Cycle printer power.
• If the problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Paper Tray Empty Actuator,
PL6.0.56
■ Power Supply Board, PL1.0.1
■ Controller Board, PL1.0.2
■ 3140 Power Supply Wiring
■ 3155 Power Supply Wiring
■ 3160 Power Supply Wiring
■ Map 1 - Controller Board (3140)
■ Map 2 - Controller Board (3155)
■ Map 3 - Controller Board (3160B/
3160N)
■ Map 6 - Motor, Solenoids, and Fan
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Paper Tray Empty
Actuator for damage.
Is the actuator damaged?
Replace the
Paper Tray
Empty Actuator
(page 8-47). If
the problem
persists, go to
step 2.
Go to step 2.
2 Inspect and reseat the wiring
harness between Power Supply
Board CON2 and Controller Board
CN5 (CN7 on 3160 model).
Is the wiring harness damaged?
Repair the
harness.
If the problem
persists, go to
step 3.
Go to step 3.
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