Phaser 3300MFP Service Manual 3-9
Error Messages and Codes
Not Assigned The speed button or speed dial number
you tried to use has no number or e-mail
address assigned to it.
Enter the number or email address manually using
the number keypad or store the number or address.
[No Paper] Add Paper The paper in the tray has run out. Load paper in the tray.
One Page is Too Large Single page data exceeds the configured
mail size.
Reduce the resolution and try again.
Low Heat Error Cycle
Power
There is a problem in the fuser unit. Unplug the power cord and plug it back in. If the
problem persists, please call for service.
LSU Motor Error Cycle
Power
A problem has occurred in the LSU (Laser
Scanning Unit).
Unplug the power cord and plug it back inches. If the
problem persists, please call for service.
LSU Hsync Error Cycle
Power
A problem has occurred in the LSU (Laser
Scanning Unit).
Unplug the power cord and plug it back inches. If the
problem persists, please call for service.
Main Motor Locked There is a problem in the main motor. Open and then close the front cover.
Mail Exceeds Server
Support
The mail size is larger than the supported
size by SMTP server.
Divide your mail or reduce the resolution.
Memory Dial Full You are trying to schedule a fax job when
memory for storing fax jobs is full.
Wait until a scheduled job is completed.
Memory Full The memory is full. Delete unnecessary fax jobs and retransmit after
more memory becomes available. Alternatively, split
the transmission into more than one operation.
MP Tray Paper Empty There is no paper in the multi-purpose tray. Load paper in the multi-purpose tray.
Network Error There is a problem with the network. Contact your network administrator.
[No Answer] The receiving fax machine has not
answered after several redial attempts.
Try again. Make sure that the receiving machine is
operational.
Not Assigned The speed button or speed dial number
you tried to use has no number or email
address assigned to it.
Enter the number or email address manually using
the number keypad or store the number or address.
[No Paper] Add Paper The paper in the tray has run out. Load paper in the tray.
One Page is Too Large Single page data exceeds the configured
mail size.
Reduce the resolution and try again.
Open Heat Error Cycle
Power
There is a problem in the fuser unit. Unplug the power cord and plug it back in. If the
problem persists, please call for service.
Operation Not Assigned You are in the Add Page/Cancel Job
operation, but there are no jobs stored.
Check the display to see if there are any scheduled
jobs.
Over Heat Error Cycle
Power
There is a problem in the fuser unit. Unplug the power cord and plug it back in. If the
problem persists, please call for service.
Paper Jam 0 Open/Close
Door
Paper has jammed in the feeding area of
the tray.
Clear the jam.
Paper Jam 1 Open/Close
Door
Paper has jammed in the fuser area. Clear the jam.
Paper Jam 2 Check
Inside
Paper has jammed in the paper exit area. Clear the jam.
Message Meaning Suggested solutions