3-10 Phaser 3300MFP Service Manual
Error Messages and Codes
Power Failure Power has turned off then on and the
machine's memory has not been back up.
The job which you were trying to do before the power
failure must be completely re-done.
Replace Toner The print cartridge installed is not a
genuine cartridge.
Replace the print cartridge with a new one.
Retry Redial? The machine is ready to redial the most
recently dialed number.
You can press OK to immediately redial, or Stop/Clear
to cancel the redial operation.
Scanner locked The scanner module is locked Unlock the scanner and press
Stop/Clear.
Self Diagnostic LSU The LSU (Laser Scanning Unit) in your
printer is checking some problems
detected.
Please wait a few minutes.
Self Diagnostic
Temperature
The engine in your machine is checking
some problems detected.
Please wait a few minutes.
Send Error (AUTH) There is a problem in SMTP authentication. Configure the authentication setting.
Send Error (DNS) There is a problem in DNS. Configure the DNS setting.
Send Error (P0P3) There is a problem in POP3. Configure the POP3 setting.
Send Error (SMTP) There is a problem in SMTP. Change to the available server.
Send Error (Wrong
Config)
There is a problem on the network
interface card.
Configure your network interface card correctly.
[Stop Pressed] Stop/Clear has been pressed during a fax
transmission.
Try again.
Toner Empty The print cartridge has run out of toner.
The machine stops printing.
Replace the print cartridge with a new one.
Toner Low The print cartridge is almost empty. Take out the print cartridge and thoroughly shake it.
By doing this, you can temporarily re-establish
printing operations.
Tray 1
Paper Empty
There is no paper in the tray 1. Load paper in the tray 1.
Tray 2
Paper Empty
There is no paper in the optional tray 2. Load paper in the optional tray 2.
Nongenuine Toner A
STOP
The print cartridge installed is not a
genuine cartridge.
You can select Stop or Continue. It you do not select
any, the printer will work as stop is selected. If you
select stop, you cannot print until the genuine
cartridge is installed. However, you can still print any
kind of reports. It you select continue, you can keep
printing but the quality cannot be guaranteed and the
produce support is no longer provided. If you want to
change the selection, turn the printer off and on to
have this message appear again, and then re-select
stop or continue.
Nongenuine Toner
Replace Toner 1
The print cartridge installed is not a
genuine cartridge.
This message appears when you selected stop at the
Non Genuine Toner prompt. Install the genuine print
cartridge.
Message Meaning Suggested solutions
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