Xerox WorkCentre 3345 Service Manual

Troubleshooting
Xerox Internal Use Only Phaser 3330 and WorkCentre 3335/3345
Service Manual
2-27
17-130 Login error Cannot log into server. Check the login
information.
Try to login again.
Contact the network
administrator.
17-140 Access Denied The system does not
recognize the user name or
password
Check the login
information.
Try to login again.
Contact the network
administrator.
17-150 Lock is exist *lck Directory already exists. Contact system
Administrator.
17-200 Network cable is
disconnected
Network cable is not
connected.
Connect network cable. Network
Error -
Cable not
connected
17-300 Network card is not
installed
Network Card is not installed Install the Network Card
17-310 Wireless Network
communication
error
Communication problem
with the Wireless Network
Power off the machine
and check the Wireless
module connection.
Power on the machine.
If the problem persists,
replace, the Wireless PWB.
17-400 User Cancelled User has cancelled the
network scan job.
Start the job again if
needed.
17-500 Document Jam
occurred
Document jam occurred. Check Touchscreen and
clear the job.
17-510 Operation error An error occurred during the
file transmission.
POPO the machine and try
to send the file again.
17-600 File name is too
long
File name exceeds the
system limit.
Shorten the File name and
try again.
17-610 Scan file is exist This file name already exists
on the server.
Re-name the file and try
again.
17-562 Auto-registration
process fails to
communicate
Machine is unable to contact
the remote Xerox SMart
eSolutions Communication
Server. User intervention is
required to review SMart
eSolutions settings. Machine
services are unaffected.
(Pre-registration)
Review SMart eSolutions
settings.
Network
Error - No
Remote
Xerox
Server
Error Error Message Cause Initial Action Go To

Xerox WorkCentre 3345 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 600 x 600 dpi
Automatic Document Feeder	50 sheets
Duplex Printing	Yes
Monthly Duty Cycle	Up to 80, 000 pages
First Page Out Time (Black)	As fast as 6.5 seconds
Processor	600 MHz
Paper Input (Standard)	250 sheets
Paper Output	150 sheets
Scan Resolution (Optical)	Up to 600 x 600 dpi
Fax Speed	33.6 Kbps
Copy Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Functions	Copy, Print, Scan, Fax, Email
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plugin for Android, Mopria
Media Sizes Supported	Letter, Legal, A4, A5, B5, A6
Fax Transmission Speed	3 seconds per page
Maximum Paper Size	216 x 356 mm
Copy Speed (Black)	Up to 42 cpm