Troubleshooting
Phaser 3330 and WorkCentre 3335/3345 Xerox Internal Use Only
Service Manual
2-26
20-500 Memory Full The memory has become
full.
Either delete unnecessary
documents, or retransmit
after more memory
becomes available, or split
the transmission into
more than one operation.
20-550 Low Memory Available Fax Memory is
getting low.
Fax Memory is almost full.
Print or remove received
fax Job.
20-600 No answer. When the machine could not
connect to the remote
machine after Completion of
re-dial up to re-dial counter
in system data.
The remote machine did not
answer after all the re-dial
attempts.
Try again. Make sure the
remote machine is OK.
20-700 Number Not
assigned
The speed dial location you
tried to use has no number
assigned to it.
Dial the number manually
with the keypad, or assign
the number.
20-800 Power failure while
sending or receiving
fax
When the machines’s max
memory has not been
backed up and there is a
power on/off.
Try sending/receiving the
fax again.
20-900 Retry Re-dial The machine is waiting for
the programmed interval to
automatically re-dial.
Press Start to immediately
re-dial, or Stop to cancel
the re-dial operation.
Network Configuration Errors
02-100 Invalid/Unknown
USB Device
Not a valid USB device. The
memory type appears to be
incorrect. Only SCSI type
memory can be supported.
Use a valid USB Device.
02-200 Check USB Memory Out of room or device not
responding.
Check memory and try
again.
17-100 IP Address is
conflicted
Two devices are trying to use
the same IP address.
Obtain new IP address. IP Conflict
17-110 Connection error Failed to connect to
designated server.
Retry connecting to server.
If problem persists contact
the network administrator.
17-120 Server not found Machine cannot connect to
the designated server.
Check that the network
cable is connected.
Contact the network
administrator.
Error Error Message Cause Initial Action Go To
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