Xerox WorkCentre 5021 Service Documentation

08/2012
2-11
WorkCentre 5021/5019
004-345
Status Indicator RAPs
Initial Issue
004-345 HVPS Communication Error
BSD-ON:CH9.2
Communication failure between the ESS/MCU PWB and the HVPS was detected.
Cause/Action
1. Turn the power OFF and ON.
2. Turn OFF the power and check the connection between the HVPS J500 and the ESS/
MCU PWB J402 for open circuit, short circuit, and poor contact.
3. If no problem is found, replace the following parts in sequence:
• HVPS (PL 18.1)
• ESS/MCU PWB (PL 18.1)

Xerox WorkCentre 5021 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Copy Speed	Up to 20 cpm
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 20, 000 pages
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Maximum Paper Size	A3
Duplex Printing	Manual
Memory	128 MB
Fax Transmission Speed	33.6 Kbps (optional)
Operating System Compatibility	Windows, Mac
Print Resolution	600 x 600 dpi