Xerox WorkCentre 5021 Service Documentation

08/2012
3-21
WorkCentre 5021/5019
IDS9, IDS10
Image Quality
Initial Issue
Action
1. 1,4,5,6: Clean or replace the Drum Cartridge (PL 8.1) (REP 8.1.1)/Fusing Unit (PL 7.1)
(REP 7.1.1)
2. 2,3: Replace the Drum Cartridge (PL 8.1) (REP 8.1.1)
3. 7: Clean or replace the Duplex Roll1, Duplex Roll 2 (PL 14.4)
IDS10 Regular Toner Contamination In Process Direction
(Side 2)
Figure 1 Regular Toner Contamination In Process Direction (Side 2) Defect Sample
(j0ch3227)
Cause
1. 94 mm pitch -> Pressure Roll (Fusing Unit): Scratches or foreign substances
2. 50 mm pitch -> BTR: Contamination, scratches or paper size mismatch
3. 38 mm pitch -> BCR: Contamination
Action
1. 1,2,3: Clean or replace the relevant parts.
2. 2: Paper Tray Settings

Xerox WorkCentre 5021 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Copy Speed	Up to 20 cpm
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 20, 000 pages
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Maximum Paper Size	A3
Duplex Printing	Manual
Memory	128 MB
Fax Transmission Speed	33.6 Kbps (optional)
Operating System Compatibility	Windows, Mac
Print Resolution	600 x 600 dpi