Xerox WorkCentre 5021 Service Documentation

08/2012
2-61
WorkCentre 5021/5019
2.2.4.5, 2.2.4.6
Status Indicator RAPs
Initial Issue
2.2.4.5 Solenoid/Clutch Left Energized Failure FIP
Procedure
Figure 1 2004
Turn OFF the power.
Disconnect the PWB connector. Is the resistance between the connector pin-3 and the
frame 10Ohm or less?
YN
Replace the PWB.
Check the connection between the connector pin-3 and the solenoid/clutch pin-2 for a short cir-
cuit.
If no problems are found, replace the solenoid/clutch.
2.2.4.6 Motor Does Not Rotate Failure FIP
Procedure
Figure 1 2005
NOTE: Before performing this FIP, ensure that the motor is not locked or loaded.
Enter DC330[XXX-XXX] and turn it ON.
Is +24VDC measured between the PWB pin-3 (+) and the GND (-) ?
YN
Is +24VDC measured between the motor pin-2 (+) and the GND (-) ?
YN
Is +24VDC measured between the motor pin-1 (+) and the GND (-) ?
YN
Is +24VDC measured between the PWB pin-4 (+) and the GND (-) ?
YN
Replace the PWB.
Check the connection between the PWB pin-4 and the motor pin-1 for an open
circuit and poor contact.
Replace the motor.
Check the connection between the PWB pin-3 and the motor pin-2 for an open circuit and
poor contact.
Replace the PWB.

Xerox WorkCentre 5021 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Copy Speed	Up to 20 cpm
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 20, 000 pages
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Maximum Paper Size	A3
Duplex Printing	Manual
Memory	128 MB
Fax Transmission Speed	33.6 Kbps (optional)
Operating System Compatibility	Windows, Mac
Print Resolution	600 x 600 dpi