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Xerox WorkCentre 5021 Service Documentation

Xerox WorkCentre 5021
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08/2012
2-16
WorkCentre 5021/5019
005-275/280, 005-940
Initial Issue
Status Indicator RAPs
Write failure to DADF EEPROM or communication failure with EEPROM was detected.
Cause/Action
1. Turn the power OFF and ON.
2. If the problem persists, replace the DADF PWB. (PL 56.2)
005-305 DADF Feeder Cover Interlock Open
BSD-ON:CH5.1
The DADF Feeder Cover Interlock Switch was opened during DADF operation.
Cause/Action
1. Check the DADF Feeder Cover for mismatch.
2. Check the DADF Feeder Cover Interlock Switch (Input Check [005-212]) for operation
failure.
(PL 56.6)
3. If no problem is found, replace the DADF PWB. (PL 56.2)
005-500 DADF Download Flash Write Error
BSD-ON:CH3.1
Failed to write into the Flash ROM during DAFD Download.
Cause/Action
1. Turn the power OFF and ON.
2. If the problem persists, replace the following parts in sequence:
• DADF PWB (PL 56.2)
• ESS/MCU PWB (PL 18.1)
005-907/908/913 DADF Pre Regi Sensor/DADF Regi
Sensor/DADF Invert Sensor Static Jam
BSD-ON:CH5.4, CH5.5
Paper was detected by the applicable sensor at Power ON, Feeder Cover Interlock Close, or
DADF Open Sensor Close.
Cause/Action
1. Check the applicable sensor for remaining paper, the Actuator for return failure, contami-
nation on sensor, and etc.
2. Check the applicable sensor for operation failure.
• DADF Pre Regi Sensor (Input Check[005-206]) (PL 56.14)
• DADF Regi Sensor (Input Check[005-110]) (PL 56.14)
• DADF Invert Sensor (Input Check[005-211]) (PL 56.10)
3. If no problem is found, replace the DADF PWB. (PL 56.2)
005-940 DADF No Original Fail
BSD-ON:CH5.1
It was detected that the document was pulled out during document feed.
Cause/Action
Reload the document.
005-948 SS-Size Mismatch Jam on No Mix-size
BSD-ON:CH5.4, CH5.2
In No Mix mode, it was detected that a document with a shorter size in Slow Scan (SS) direc-
tion was transported from the DADF.
Cause/Action
1. Check the size of the document that was fed by the User.
2. If the error is not cleared, check the following:
• The DADF Pre Regi Sensor (Input Check [005-206]) for operation failure. (PL 56.14)
• The Document Tray Size Sensor 1/2 (Input Check [005-221/222]) for operation fail-
ure.
(PL 56.11)
3. If no problem is found, replace the DADF PWB. (PL 56.2)

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Xerox WorkCentre 5021 Specifications

General IconGeneral
Print TechnologyLaser
Print SpeedUp to 20 ppm
Copy SpeedUp to 20 cpm
Copy ResolutionUp to 600 x 600 dpi
Scan ResolutionUp to 600 x 600 dpi
Paper Capacity250 sheets
Monthly Duty CycleUp to 20, 000 pages
ConnectivityUSB 2.0
FunctionsPrint, Copy, Scan
Maximum Paper SizeA3
Duplex PrintingManual
Memory128 MB
Fax Transmission Speed33.6 Kbps (optional)
Operating System CompatibilityWindows, Mac
Print Resolution600 x 600 dpi

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