Xerox WorkCentre 5021 Service Documentation

08/2012
3-18
WorkCentre 5021/5019
IDS5, IDS6
Initial Issue
Image Quality
IDS5 Toner Contamination
Figure 1 Toner Contamination Defect Sample (j0ch3221)
Cause
1. Cloud toner dropped from the XERO/DEVE Cartridge.
Action
1. Mix the developing powder by feeding blank paper.
2. Replace the Drum Cartridge (PL 8.1) (REP 8.1.1)
IDS6 Toner Splattering
Figure 1 Toner Splattering Defect Sample (j0ch3222)
Cause
1. Paper size mismatch occurred (tray settings and paper size are different).
2. The resistance of the paper increased under dry conditions.
Action
1. Check the tray settings.
2. Use paper from a freshly opened packet.

Xerox WorkCentre 5021 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Copy Speed	Up to 20 cpm
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 20, 000 pages
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Maximum Paper Size	A3
Duplex Printing	Manual
Memory	128 MB
Fax Transmission Speed	33.6 Kbps (optional)
Operating System Compatibility	Windows, Mac
Print Resolution	600 x 600 dpi