Xerox WorkCentre 5021 Service Documentation

08/2012
3-17
WorkCentre 5021/5019
IDS3, IDS4
Image Quality
Initial Issue
IDS3 White Streaks (Process Direction)
Figure 1 White Streaks (Process Direction) Defect Sample (j0ch3219)
Cause
1. Foreign substances are blocking the ROS Laser.
2. Developing powder clogging on the Developer Magnetic Roll due to foreign substances.
Action
1. Clean the light path and the seal glass between the ROS Assembly (PL 2.1) (REP 2.1.1)
and the Drum Cartridge (PL 8.1) (REP 8.1.1).
2. Replace the Drum Cartridge (PL 8.1) (REP 8.1.1)
IDS4 Black Bands
Figure 1 Black Bands Defect Sample (j0ch3220)
Cause
1. The developing powder is not well mixed.
Action
1. Mix the developing powder by processing blank paper.

Xerox WorkCentre 5021 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Copy Speed	Up to 20 cpm
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 20, 000 pages
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Maximum Paper Size	A3
Duplex Printing	Manual
Memory	128 MB
Fax Transmission Speed	33.6 Kbps (optional)
Operating System Compatibility	Windows, Mac
Print Resolution	600 x 600 dpi