Xerox WorkCentre 5021 Service Documentation

08/2012
3-16
WorkCentre 5021/5019
IDS1, IDS2
Initial Issue
Image Quality
IDS1 Auger Mark
Figure 1 Auger Mark Defect Sample (j0ch3217)
Cause
1. The Developer Magnetic Roll magnetic field failed.
2. There was a drop in the level of developing powder.
Action
1. Replace the Drum Cartridge (PL 8.1) (REP 8.1.1)
NOTE: This may occur immediately after a new CRU is installed.-> Correct this by feed-
ing a few sheets of paper.
IDS2 Strobing (27mm or 13.5mm Pitch Density)
Figure 1 Strobing (27 mm or 13.5 mm Pitch Density) Defect Sample (j0ch3218)
Cause
1. Developer Magnetic Roll bias.
Action
1. Replace the Drum Cartridge (PL 8.1) (REP 8.1.1)

Xerox WorkCentre 5021 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Copy Speed	Up to 20 cpm
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 20, 000 pages
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Maximum Paper Size	A3
Duplex Printing	Manual
Memory	128 MB
Fax Transmission Speed	33.6 Kbps (optional)
Operating System Compatibility	Windows, Mac
Print Resolution	600 x 600 dpi