11.1  Troubleshooting
11-9
11
Inspection, Maintenance, and Troubleshooting
A.7A
Heat Sink Over-
heated
(Detected when 
the heat sink tem-
perature exceeds 
100°C.)
Occurred when the 
control power sup-
ply was turned ON.
A SERVOPACK fault occurred. Replace the SERVOPACK.
The overload alarm has been reset by turning OFF 
the power too many times.
Change the method to reset the alarm.
Occurred when the 
main circuit power 
supply was turned 
ON or while the ser-
vomotor was run-
ning.
The load exceeds the rated load.
Reconsider the load and operation conditions, or 
reconsider the servomotor capacity.
The SERVOPACK surrounding air temperature 
exceeds 55°C.
The surrounding air temperature must be 55°C or 
less.
A SERVOPACK fault occurred. Replace the SERVOPACK.
A.81
Encoder 
Backup Error
(Detected on the 
encoder side.)
(Only  when an 
absolute encoder 
is connected.)
Occurred when the 
control power sup-
ply was turned ON.
(Setting:  
Pn002.2=1)
A SERVOPACK board fault occurred when an 
absolute encoder is used with the setting for incre-
mental encoder.
Replace the SERVOPACK.
Occurred when the 
control power sup-
ply was turned ON 
using an absolute 
encoder. (Setting: 
Pn002.2=0)
Alarm occurred when the power to the absolute 
encoder was initially turned ON.
Set up the encoder.
The encoder cable had been disconnected once.
First confirm the connection and set up the 
encoder.
The power from both the PG power supply (+5 V) 
and the battery power supply from the SERVO-
PACK is not being supplied.
 Replace the battery or take similar measures to 
supply power to the encoder, and set up the 
encoder.
An absolute encoder fault occurred.
If the alarm cannot be reset by setting up the 
encoder again, replace the encoder.
A SERVOPACK fault occurred. Replace the SERVOPACK.
A.82
Encoder Check-
sum Error
(Detected on the 
encoder side.)
Occurred when the 
control power sup-
ply was turned ON 
or during an opera-
tion.
A fault occurred in the encoder and was detected by 
encoder self-diagnosis. 
Set up the encoder.  If this alarm occurs fre-
quently, replace the servomotor.
A SERVOPACK fault occurred. Replace the SERVOPACK.
Occurred when the 
SEN signal turned 
ON.
A fault occurred in the encoder and was detected by 
encoder self-diagnosis. 
Set up the encoder.  If this alarm occurs fre-
quently, replace the servomotor.
A.83
Absolute 
Encoder 
Battery Error
(Detected when 
the battery volt-
age is lower than 
the specified 
value 2 to 4 s 
after the control 
power supply is 
turned ON.)
(Only when an 
absolute encoder 
is connected.)
When the control 
power supply was 
turned ON. 
(Setting: 
Pn002.2=1)
When the absolute encoder was used as an incre-
mental, a SERVOPACK board fault occurred.
Replace the SERVOPACK.
When the control 
power supply was 
turned ON using an 
absolute encoder. 
(Setting: 
Pn002.2=0)
The battery connection is incorrect. Reconnect the battery.
The battery voltage is lower than the specified value 
2.7 V.
Replace the battery, and then turn ON the power 
to the encoder.
A SERVOPACK board fault occurred. Replace the SERVOPACK.
A.84
Encoder Data 
Error
(Detected on the 
encoder side.) 
Occurred when the 
control power sup-
ply was turned ON.
A malfunction occurred in the encoder.
Turn the encoder power supply OFF and then 
ON again.  If this alarm occurs frequently, 
replace the servomotor.
A SERVOPACK board fault occurred. Replace the SERVOPACK.
Occurred during 
normal operation.
A malfunction occurred in the encoder due to exter-
nal noise.
Correct the wiring around the encoder by sepa-
rating the encoder cable from the power line, or 
by checking the grounding and other wiring.)
An encoder fault occurred.
If this alarm occurs frequently, replace the servo-
motor.
A SERVOPACK board fault occurred. Replace the SERVOPACK.
A.85
Encoder Over-
speed
(Detected when 
the encoder 
power supply was 
turned ON.)
(Detected on the 
encoder side.)
Occurred when the 
control power sup-
ply was turned ON.
When the encoder power supply turns ON and the 
SEN signal is ON when using an absolute encoder, 
the servomotor runs at 200 min
-1
 or more.
Turn ON the encoder power supply when the ser-
vomotor runs at a speed less than 200 min
-1
.
An encoder fault occurred. Replace the servomotor.
A SERVOPACK board fault occurred. Replace the SERVOPACK. 
Occurred during 
normal operation.
An encoder fault occurred. Replace the servomotor.
A SERVOPACK board fault occurred. Replace the SERVOPACK.
Table 11.3  Alarm Display and Troubleshooting (Cont’d)
Alarm 
Display
Alarm Name
Situation at Alarm 
Occurrence
Cause Corrective Actions