Troubleshooting procedures for 4G Connected Services gateway
Troubleshooting the 4G gateway can be made either by looking at the LEDs, or by
connecting a PC to get status information.
Note
If the 4G gateway is faulty, a warranty order should be initiated. Follow the
standard procedure.
Note
Never open the gateway. Never remove the warranty stickers. The warranty
would be void. Return with ABB SIM card pre-installed.
CAUTION
The ABB 4G gateway has been preconfigured in factory. Resetting the gateway
will make it unusable and warranty is lost. Contact ABB if reset is required.
Troubleshooting procedures
The troubleshooting table is supposed to be used as a detailed instruction together
with the troubleshooting flowchart.
NoteAction
If the LED is:
• Green solid: proceed with step 4.
• OFF, proceed with step 2.
Check the PWR LED on the Connected
Services gateway.
1
Use a multimeter and insulating gloves.Measure the input voltage to the Connec-
ted Services Gateway.
2
The input voltage should be 24 V.
• If the input voltage is normal, pro-
ceed with step 3.
• If the input voltage is abnormal,
repair power.
Tip
For more details, see Circuit dia-
gram - OmniCore V250XT, rev 04 or later.
Continues on next page
406 Product manual - OmniCore V250XT Type B
3HAC087112-001 Revision: A
© Copyright 2023-2023 ABB. All rights reserved.
7 Troubleshooting
7.3.9 Troubleshooting the 4G Connected Services gateway
Continued
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