CELL-DYN
®
3200 System Operator’s Manual
14-67
9140181H—October 2001
Section 14 Reticulocyte Package
Troubleshooting
Overview
This section provides instructions for identifying, troubleshooting, and correcting
instrument alerts and conditions in the Reticulocyte Package. All instrument
conditions which adversely affect the Standard Hematology Mode of the
CELL-DYN 3200 System will also apply to the Reticulocyte Package. These
instrument conditions may be found in Section 10: Troubleshooting and
Diagnostics.
This section is divided into the following subsections:
• General Guidelines for Reticulocyte Troubleshooting
• Operational Messages and Data Flagging
• Dispersional Data Alerts
• Instrument Alert Messages
• Alert Messages with Suppressed Reticulocyte Results
• Data Invalidating Alerts
• High Background Counts
NOTE: For a list of interfering substances, refer to Routine Operation,
Reticulocyte Specimens, Interfering Substances within this
chapter.
General Guidelines for Reticulocyte Troubleshooting
Reticulocyte troubleshooting should include an initial check of the following
items:
• Reagent storage conditions and expiration. (Refer to Retic Reagent package
insert for details).
• Sample preparation technique including pipetting, mixing, and incubation.
(Refer to Routine Operation within this section.)
• Overall system maintenance. (Refer to Section 9: Service and Maintenance;
Subsection: Preventive Maintenance Schedule.)
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