Making Connections Phone Calls and Voicemail 56
Troubleshooting
Question:Calldoesnotconnect.
Answer 1:Wasthenumberdialedusingtheareacode?Ifnot,trydialingusingthefull10-digit
numberincludingtheareacode.
Answer 2:Areyouinanareawithpoorwirelesscoverage?Trycallingagainfromanother
area.
Call Emergency Numbers
Youcanplacecallsto9-1-1evenifthephone’sscreenislockedoryouraccountisrestricted.
Tocallthe9-1-1emergencynumberwhenthephone’sscreenislockedwithascreenlock:
1. Fromthelockscreen,tapEmergency call.
2.
Tap .
Aslongasyouareinanareacoveredbywirelessservice,theemergencycallisplaced.
Tocallthe9-1-1emergencynumbernormallyorwhenyouraccountisrestricted:
1. Unlockthescreen.Formoreinformation,seeLockandUnlockYourScreen.
2.
Fromhome,tapCall >Keypad.
3.
Tap .
Aslongasyouareinanareacoveredbywirelessservice,theemergencycallisplaced.
Enhanced 9-1-1 (E 9-1-1) Information
ThisphonefeaturesanembeddedGlobalPositioningSystem(GPS)chipnecessaryforutilizingE
9-1-1emergencylocationserviceswhereavailable.
Whenyouplaceanemergency9-1-1call,theGPSfeatureofyourphoneseeksinformationto
calculateyourapproximatelocation.Dependingonseveralvariables,includingavailabilityand
accesstosatellitesignals,itmaytakeupto30secondsormoretodetermineandreportyour
approximatelocation.
Important:Alwaysreportyourlocationtothe9-1-1operatorwhenplacinganemergencycall.
Somedesignatedemergencycalltakers,knownasPublicSafetyAnsweringPoints(PSAPs),may
notbeequippedtoreceiveGPSlocationinformationfromyourphone.
Answer Phone Calls
Thefollowinginformationletsyouknowhowtoanswerincomingcalls,mutetheringeronincoming
calls,rejectincomingcalls,andmore.