MM-400A
13. Error List and Maintenance
13-4
Error
code
Description Cause Remedy
E11 FORCE
SENSOR
ERROR
(continued
from previous
page)
Setting data of
force rest stored
in memory is
damaged.
Check the following when an error occurs at
power on.
If the data in memory is damaged, the following
are possible causes:
• Generation of powerful power supply or
electrostatic noise
• Abnormal supply voltage resulting, for example,
from lightening or induced lightening
Perform the zero reset of force sensor, referring to
“n-2. SYSTEM SETUP (2) Screen” in Chapter 8,
“Operation Screens.”
For the load cell built in a head, a force is applied
in some cases. Perform it without a force applied.
If the error is not eliminated, the MM-400A needs
repair. Please contact us.
E13 PRINTER
ERROR
A problem was
detected in the
printer.
Check the printer for paper. If the printer is out of
paper, load new paper.
If the printer paper cover is open, close the cover.
E14 USB ERROR The USB writing
cannot keep up
with the
measurement.
When MEASUREMENT is selected for ITEM:
• USB writing for measurement is not in time.
When the USB write buffer (4000) is exceeded, an
error occurs. Check the measurement interval.
When the USB write delay occurs, replace the
USB.
Data to be read
from the USB is
abnormal.
When SCHEDULE is selected for ITEM:
• The setting value of schedule data to be read
exceeds the setting range.
• Among CSV files of schedule data to be read,
any one of these are lacking (refer to “i. USB
screen (9) FILE NO” in Chapter 8, “Operation
Screens”).
• The decimal point of schedule data to be read
is different from the setting.
When ENVELOPE is selected for ITEM:
• The specified folder or the CSV file does not
exist in the USB.
• The envelope data to be read is not as
specified.
• The decimal point of envelope data to be read is
different from the setting.
Unable to read
from or write in
the USB.
The following are possible causes:
• Reading or writing without inserting a USB
• Use of unsupported USB (refer to “i. USB
Screen in Chapter 8, “Operation Screens”
About the USB memory).
Confirm the USB.
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