AT&T 1080 - Page 114

107
Appendix J
Troubleshooting
• If a caller reaches the maximum recording
time you set for each message (page 60 of the
installation guide), the system disconnects and
part of the message might be lost.
• If the caller pauses for more than seven seconds,
the system stops recording and disconnects the call.
• If the memory on the system becomes full
during a message, the system stops recording and
disconnects the call.
• If the caller’s voice is very soft, the system
might stop recording and disconnect the call.
• If the DTAD INTERCEPT feature is on and
another telephone answers the call on that line,
the message stops recording (page 69).
Some messages on the
answering system are
cut off.
• Make sure the answering system is on (page 57
of the installation guide).
• If the memory is full, the system announces
"Memory full" and then hangs up. You need to
delete some old messages in order to make
room for new messages.
• If
GREETING ONLY is selected in the MESSAGE
LENGTH menu, the answering system only plays
back the outgoing announcement. It does not
record incoming private message (page 68).
• If you subscribe to the Centrex service provided
by your local telephone company, make sure
the ANSWER DELAY time (page 66) is shorter
than the CSL DELAY RING time on the same
telephone (page 75 of the installation guide).
The answering system
does not record
messages.
• If HEADSET is selected in the AUTOMATIC
MODE menu and a headset is connected on the
telephone, you need to speak into the microphone
of the headset to record the announcement
(page 39 of the installation guide).
• Make sure there is no background noise
(television, music, traffic, etc.) when recording.
• If HEADSET is selected in the AUTOMATIC
MODE menu and a headset is connected on the
telephone, you need to use the headset to hear
messages (page 39 of the installation guide).
• Press
[ VOLUME] on the telephone base to
increase the volume.
The messages on the
system are very difficult
to hear.