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Auto attendant operation
About the auto attendant and message recording
If you want one or more of your 1080 telephones to automatically answer
incoming calls for your system, to announce the directory, and to enable your
callers to record central system messages, you need to customize AUTO ATT
SETUP. See page 46 of the installation guide.
If a 1080 extension is an active auto attendant and it is answering or directing
a call, playing or recording an announcement or message, the LINE light
flashes sequentially (page 6). To interrupt the auto attendant, press the
flashing LINE button on this 1080 telephone to talk to the caller on that line,
or press any other LINE button to disconnect this call and make a new call on
another line.
If you want one or more of your 1080 telephones to record messages directed
to the individual 1070 and 1040 telephones, you need to customize AUTO
ATT SETUP and SYS EXT MAILBOX. See pages 46 and 52 of the installation
guide.
To turn on the system answering features for private messages, to control the
answering system functions, and to control the timing, security, and what can
happen while messages are being recorded, you need to customize SYS EXT
MAILBOX and DTAD SETUP. See pages 52 of the installation guide and 65 of
your user’s manual.
Incoming messages
If this 1080 telephone is not set up as an auto attendant, it stores only private
messages.
If this 1080 phone is an auto attendant, it can also store three kinds of
messages on three separate lists, private messages, central messages or
system extension messages.
You must playback or delete each list separately. Play private or central
messages by pressing [DTAD] and scrolling to PRIVATE MSGS or CENTRAL
MSGS, pressing [ENTER], and then scrolling to PLAY NEW MSGS or PLAY
ALL MSGS, and pressing [ENTER].
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