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Auto attendant operation
Using multiple auto attendants
You might wish to set one or more additional
phones to act as auto attendant(s) when the
primary auto attendant is turned off or busy.
An auto attendant is busy when someone at that
extension is doing any of the following:
programming the phone
accessing messages
on an intercom call
dialing from the directory or call history
using any of the lines to make or answer a
call
when the DTAD is recording a message at
that extension
You can choose a particular extension to always
be the primary auto attendant by setting that
extension to have the shortest auto attendant
pickup delay and setting the pickup delays of
other auto attendants in the order you choose. If
the auto attendant pickup delays are the same,
incoming calls might be distributed randomly to
the auto attendants.
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03:59PM 07/28 AA
EXT 11
CID: 50/200
DTAD: 11/20
Total
number
of private
messages
Total number of
central messages
Auto attendant
is on
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