20
Telephone operation
Basic phone operation
HOLD
Use this feature to hold one line while accessing 
another, or as part of the conference and call 
transfer features. 
While on a call, press and release [HOLD]. The 
LINE light for the line on hold flashes slowly 
in green, and a double-beep sounds every 30 
seconds to remind you that the call is on hold. (To 
turn off the reminder beep, see HOLD REMINDER 
on page 36 of the installation guide.)
If you are using the handset, you can place 
the handset in the telephone base without 
disconnecting the call. If you are using the 
speakerphone, the speakerphone turns off 
automatically when you press [HOLD].
To release the hold, press and release the [LINE] 
button of the call on hold.
 NOTES: 
•  The phone automatically disconnects a call on 
hold after 20 minutes. To keep a call on hold 
longer than 20 minutes, release hold within 20 
minutes and then place the call on hold again.
•  You cannot put an intercom call on hold.
•  If a line is in use, pressing [INTERCOM] places the 
line on hold and activates the intercom (page 
26).