Avaya XT Series - Resolving Problems Viewing Computer Content; Resolving XT Remote Control Unit Problems

Solution
Connect to Avaya Room System XT Control as described in User Guide for XT Series.
Related links
Troubleshooting the Avaya Room System XT Series on page 254
Resolving Problems Viewing Computer Content
Problem
I cannot share a presentation from my computer or view its content.
Solution
• Make sure the VGA/DVI cable is properly connected between the PC and the XT Codec Unit
(see
Connecting a Computer to the XT Series using the DVI port on page 80). If you are
using HD1 for presentation content (on XT7100 only), ensure that the HDMI cable is properly
connected (see
Connecting a Computer to the XT Series using the HD1 port on page 83).
• Verify the computer's output resolution is supported by the XT Series (see Connecting a
Computer to the XT Series using the DVI port on page 80 or Connecting a Computer to the
XT Series using the HD1 port on page 83).
Related links
Troubleshooting the Avaya Room System XT Series on page 254
Resolving XT Remote Control Unit Problems
Problem
The XT Remote Control Unit does not function.
Low battery power
Solution
Replace the battery, as described in Avaya Room System XT Series Installation Guide. When the
XT Remote Control Unit's battery power is low, an icon appears in the system menus letting you
know that you should replace the battery:
•
Half-charged Battery
•
Low Battery
Troubleshooting the Avaya Room System XT Series
August 2020 Deployment Guide for Avaya XT Series 278
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