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Avaya XT Series - Troubleshooting the Avaya XT Series; Viewing System Information for Customer Support

Avaya XT Series
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3. To configure advanced SIP settings, such as the preferred transport protocol, see
Registering the XT Series to a SIP Server on page 133.
Related links
Configuring Basic Settings with the Quick Setup Wizard on page 110
Installing Avaya Room System XT Control to Use Keyboard and
Mouse (Avaya XTE240)
About this task
This procedure describes how to configure your Avaya XTE240 (only) to navigate its menus with a
keyboard and mouse by installing Avaya Room System XT Control, a small standalone program
for Windows or Mac (see
Navigating Menus with the Keyboard and Mouse on page 144).
Note:
You cannot install the Avaya Room System XT Control installation package on a Mac that is
running the Yosemite operating system. The Yosemite operating system does not allow you to
install packages obtained from outside of the Apple Store. However, there is a workaround
available to enable you to obtain and run the installation package if you have the Yosemite
operating system (or a higher operating system, such as El Capitan or Sierra). For more
information, see
Resolving download problems on page 279.
The Avaya Room System XT Control utility can only be installed from the endpoint's web interface.
Before you begin
1. Verify your computer is running either Windows XP/Vista/7/8, or if it is a Mac, verify it is
running OSX 10.x or higher.
2. Connect your computer to the Avaya XTE240 (see
Connecting a Computer to the XT
Series using the DVI port on page 80).
3. Perform the Quick Setup wizard, which ends with the Avaya Room System XT Control
installation, or install it at any time from the web interface.
Procedure
1. The Quick Setup wizard provides the web address to access your endpoint from the web,
and displays a user code to pair a computer's keyboard and mouse to the endpoint. You
enter this code at the end of the installation, so make a note of it now.
2. Select Minimize to remove the window and expose your computer content.
3. Access the XT Series web interface, as described in Accessing Web Interface on
page 147.
4. In the main web page of the endpoint, in the Home > XT Control section, select Create
package (Figure 50: Installing Avaya Room System XT Control for Windows on page 117).
Manually setting up the XT Series
August 2020 Deployment Guide for Avaya XT Series 116
Comments on this document? infodev@avaya.com

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