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Brother DCP-8152DN User Manual

Brother DCP-8152DN
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Confidential
CHAPTER 2 TROUBLESHOOTING
This chapter details error messages and codes which the incorporated self-diagnostic
function of the machine will display if any error or malfunction occurs. If any error message
appears, refer to this chapter to find which parts should be checked or replaced.
The latter half of this chapter provides sample problems which could occur in the main
sections of the machine and related troubleshooting procedures. These will help service
personnel identify and repair other similar defective sections.
CONTENTS
1. INTRODUCTION ........................................................................................................... 2-1
1.1 Precautions............................................................................................................ 2-1
1.2 Checks before Commencing Troubleshooting.......................................................2-2
2. OVERVIEW ...................................................................................................................2-4
2.1 Cross-section Drawing ..........................................................................................2-4
2.2 Paper Feeding .......................................................................................................2-7
2.3 Operation of Each Part ..........................................................................................2-9
2.4 Block Diagram ..................................................................................................... 2-11
2.5 Main Components ...............................................................................................2-12
2.6 Life of Toner Cartridge and Drum Unit.................................................................2-13
3. ERROR INDICATIONS................................................................................................ 2-18
3.1 Error Codes ......................................................................................................... 2-18
3.2 Error Messages ...................................................................................................2-24
3.3 Communication Errors.........................................................................................2-28
4. TROUBLESHOOTING ................................................................................................ 2-31
4.1 Error Cause and Remedy....................................................................................2-31
4.2 Troubleshooting for Paper Feeding Problems..................................................... 2-69
4.2.1 Multiple sheets of paper are fed ...............................................................2-69
4.2.2 Paper becomes wrinkled ..........................................................................2-69
4.2.3 Paper is fed at an angle ...........................................................................2-69
4.2.4 Paper is curled ......................................................................................... 2-70
4.2.5 Only single surface is printed in duplex printing mode .............................2-70
4.3 Troubleshooting for Image Defects......................................................................2-71
4.3.1 Image defect examples ............................................................................2-71
4.3.2 Troubleshooting according to image defect .............................................2-72
4.4 Troubleshooting for Software Problems ..............................................................2-85
4.4.1 Cannot print data...................................................................................... 2-85
4.5 Troubleshooting for Network Problems ............................................................... 2-86
4.5.1 Cannot print via network connection ........................................................2-86
4.6 Troubleshooting for Control Panel Problems....................................................... 2-87
4.6.1 Nothing is displayed on the LCD ..............................................................2-87

Table of Contents

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Brother DCP-8152DN Specifications

General IconGeneral
Printer TypeMonochrome Laser Printer
FunctionsPrint, Copy, Scan
Print ResolutionUp to 1200 x 1200 dpi
Duplex PrintingYes
ConnectivityUSB, Ethernet
Monthly Duty CycleUp to 50, 000 pages
Scanner TypeFlatbed with ADF
Optical ResolutionUp to 1200 x 1200 dpi
Copier ResolutionUp to 1200 x 600 dpi
Network ReadyYes
DisplayLCD
Weight16.5 kg
Print SpeedUp to 40 ppm
Paper Input Capacity250 sheets
ADF Capacity35 sheets
Maximum Paper SizeA4
Maximum Copy SpeedUp to 40 cpm

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