If paper tears
● Remove all the paper fragments to prevent them from becoming jammed.
If paper jams repeatedly
● Tap the paper stack on a at surface to even the edges of the paper before loading it into the machine.
● Check that the paper is appropriate for the machine. Available Paper(P. 521)
● Check that no jammed paper fragments remain in the machine.
Do not forcibly remove the jammed paper from the machine
● Forcibly removing the paper may damage parts. If you are not able to remove the paper, contact your local
authorized Canon dealer or the Canon help line. When a Problem Cannot Be Solved(P. 506)
Troubleshooting
497
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