Problems with the printing quality
Fine Scratches Appear on Glossy Paper from the
Cassette
Cause Corrective Action
When glossy paper is fed from the cassette, paper
dust or other debris on the guides or in the paper path
that turns paper around may damage the surface of
glossy paper .
It may help prevent scratches from the paper path if
you print glossy paper from the T op Paper Feed Slot
instead. ( → P .89)
Roller marks are left across the trailing edge of paper
Cause Corrective Action
Following the instructions, press the Load/Eject
button, remove the paper , and then press the OK
button.
A document was removed after printing from
the Front Paper Feed Slot without pressing the
Load/Eject button.
Wipe away any soiling on the rollers. ( → P .644)
( → P .647)
Line thickness is not uniform (W indows)
Cause Corrective Action
In the Special Settings dialog box of the Windows
printer driver , Fast Graphic Process is selected.
Open the printer driver ’ s Properties dialog box from
Print in the application software’ s File menu, and try
printing following the steps below .
1. Remove the check from Open Preview When
Print Job Starts in the Main sheet.
2. Remove the check from Page Layout in the
Layout sheet.
3. Click the Special Settings button in the Layout
sheet to open the Special Settings dialog
box, and remove the check from Fast Graphic
Process .
Thin lines are not printed after switching to Economy
Printing mode
Cause Corrective Action
Y ou have selected Economy Printing in the printer
driver before printing.
Clear the Economy Printing check box in the printer
driver and try printing again.
672 T roubleshooting
To Next Page
Loading...
Need help?
General
Weight and Dimensions
