Running Diagnostics
626 Check Point UTM-1 Edge User Guide
To reset the UTM-1 appliance to factory defaults using the Reset button
1. Make sure the UTM-1 appliance is powered on.
2. Using a pointed object, press the RESET button on the back of the UTM-1
appliance steadily for seven seconds and then release it.
3. Allow the UTM-1 appliance to boot-up until the system is ready.
For information on the appliance's front and rear panels, see the Getting to Know Your
Appliance section in Introduction on page
1.
Warning: If you choose to reset the UTM-1 appliance by disconnecting the power cable
and then reconnecting it, be sure to leave the UTM-1 appliance disconnected for at
least three seconds. Disconnecting and reconnecting the power without waiting might
cause permanent damage.
Running Diagnostics
You can view technical information about your UTM-1 appliance’s hardware, firmware,
license, network status, and Service Center.
This information is useful for troubleshooting. You can export it to an *.html file and send
it to technical support.
To view diagnostic information
1. Click Setup in the main menu, and click the Tools tab.
The Tools page appears.
2. Click Diagnostics.
Technical information about your UTM-1 appliance appears in a new window.
3. To save the displayed information to an *.html file:
a. Click Save.
A standard File Download dialog box appears.
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